Delivery

Apollo provides a fast and reliable delivery service, aiming to deliver all goods ordered within 5 working days. Deliveries to Northern Ireland, Scottish Highlands and Islands may incur additional cost and take longer.

The majority of products listed on Apollo Direct are in stock either at your local Apollo superstore or in our central distribution centre, ensuring swift delivery of your order every time. Our distribution centre is more than capable of holding all product lines in substantial quantities and so we do not advertise products on our website that we can’t deliver within an acceptable period of time.

At the checkout you will be invited to choose a delivery date that is convenient to you. If the product that you have selected is not available at the time of placing your order, and it is necessary for us to order directly from the manufacturer, you will be contacted within 48 hours. We will keep you updated with the progress of your order if the item is on back order.

Please note that free delivery applies to only to certain products at certain times, delivery charges may apply to other orders and purchases made in store. Additional charges apply for installation and removal of old appliances if the service is required. Same-day delivery is available on in store purchases only.

Prices quoted are subject to stock availability. It is your responsibility to check your goods upon delivery for shortages or damage and to make a note of such on the carriers consignment note when you sign for the goods. If this is not done we are unable to take the matter up with the delivery company. If the delivery is not completed on the agreed date as a result of no one being available at the delivery address a second delivery charge will be applied.

If installation is selected on a domestic appliance this is for connection to adjacent and available services and will not include hard wiring.

If you have requested that the old product is to be removed for scrap, this must be disconnected in advance of the delivery of the new appliance.

Additional security checks may be carried out before your delivery date to ensure our customers are protected from potential fraudulent activity. You may therefore be contacted before your delivery date so that these checks can be carried out.